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Covid-19 Advice

Coming to the surgery

Please do not enter the building unless you have an appointment or are collecting medication.

Please follow these guidelines when you come to the surgery:

  • Do not enter the building if you have any Coronavirus symptoms.
  • Wear a face mask
  • Use the anti-bacterial hand gel
  • Arrive on time for appointments, not early
  • Come alone unless you need a carer to assist you
  • Social distance at all times.

Watch this video about accessing GP appointments during Covid.

Appointments during Covid-19

We are now providing face to face appointments but are keen to continue to do appointments by telephone or Engage Consult online questionnaire, where possible. This is because we still have to ensure social distancing and this is very tricky in our small waiting room at Oldwood Surgery. We also have to clean the room after each patient and this means we lose appointment time for other patients.

We are offering face to face appointments for:

  • Patients that feel they are likely to need an examination
  • Patients that have missed the face to face contact with the GP and feel less confident using the telephone or Engage Consult

Covid vaccinations

See our Covid Vaccination page.

Germ Defence

Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu. It’s easy to use and only takes 10 minutes – just click on this link:

Medication requests during Covid-19

Please order your repeat medications online or put your repeat slip in our external post box.


The advice for Coronavirus has changed. Stay at home for 7 days if you have either: a high temperature OR a new, continuous cough OR loss of/ change in smell or taste. Do not go to a GP surgery, pharmacy or hospital. If you cannot cope with your symptoms at home; your condition gets worse; or your symptoms do not improve after 7 days, use the NHS 111 online service or contact us (out of hours, call NHS 119). Visit the website for the latest Coronavirus guidance.


Visit the website for information on Covid testing.

Tested positive? Important information whilst isolating at home

Read this useful leaflet from NHS England to keep you safe whilst isolating at home.

Pulse Oximeter for positive at risk patients

Your GP may give you a pulse oximeter and ask you to record your heart rate and oxygen levels at home. Find out more about pulse oximeters and instructions on their use.

Isolation notes

Isolation notes are available at

Volunteer support services

Local volunteers are on hand to help you if you are self-isolating and need support with shopping and prescriptions. Visit our local volunteer page for contact details.

Your Covid Recovery

Evidence shows that a significant proportion of post COVID-19 patients are likely to have significant ongoing health problems, notably breathing difficulties, tiredness and cough, reduced muscle function, reduced ability to undertake physical activity and psychological symptoms such as PTSD and reduced mood status.

Your Covid Recovery is a new NHS website designed to help people recover from the long-term effects of COVID-19 and support them to manage their recovery. It includes information from rehabilitation experts about how to manage ongoing symptoms and health needs at home, and signposts to sources of support.

Vitamin D Supplements

The government is providing 4 months free Vitamin D supplies to:

  • All care home residents
  • Those who are on the Clinically Extremely Vulnerable ‘shielding’ list.

There is currently insufficient evidence to conclude that Vitamin D potentially reduces the risks of coronavirus infection, but the reports suggesting a benefit are being reviewed.

Supplies will be provided automatically to care home residents. Those on the shielding list will be sent a letter inviting them to opt in for a supply to be delivered directly to their homes.

Find out more about Vitamin D Supplements.

Guidance on shielding and protecting people who are clinically extremely vulnerable

Read the latest guidance for people that are clinically extremely vulnerable and previously had to shield on the Department for Health website.

Exemptions for wearing face masks

There is no requirement for a letter or certificate in relation to the wearing of face coverings. We will not be providing letters for face mask exemptions on this basis. Full guidance and a printable exemption card is available at There is additional information for: Transport for London and Southern-Eastern Railways.

Vaccine trials

The National Institute for Health Research are looking for volunteers to sign up for vaccine research studies. Find out about the trials and sign up at

The Big Health and Care (socially distanced) Conversation

How did health and social care services work for you during Covid-19? East Sussex Clinical Commissioning Group (CCG) are running the Big Health and Care (socially distanced) Conversation and want to hear your views.