Prescriptions/Dispensary

If you are on continuous medication authorised by your doctor, you can order a repeat prescription.

To order a repeat prescription

Your prescription will be ready for collection in 4 working days after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining. If you run out of your medication, we will endeavour to process it quicker, but this depends upon us having staff on site to process the request and a GP available to sign. Please contact our Dispensary Team.

Find out more about registering for online services.

Dispensary

We have an on-site dispensary at Oldwood Surgery and can dispense medication to patients that live over 1 mile from a pharmacy. This map shows the eligible locations. Prescriptions issued on the day of a consultation will normally be ready to take home within a few minutes of you being seen by the doctor. You can also request your repeat medication to be collected from Oldwood Surgery or Battle Health Centre. This should be ready for collection 4 working days after requested. We are unable to send text notifications to collect your prescription as this functionality is not currently available on our patient system.

Medication collection

Medication, once ready, can be collected from Oldwood Surgery or Battle Health Centre at our usual opening times which are available on our home page: Oldwood Surgery & Battle Health Centre You need to specify which location you would like to collect your medication when you sign up for our dispensary services so we can ensure we send your medication to the correct place.

Dispensary queries

For queries regarding your medication, our dispensary team at Oldwood Surgery are available Monday to Friday 8.30am to 5pm.

Non-dispensing patients

If you live within 1 mile of a pharmacy, you are not eligible for us to dispense your medication. We can, however, send your prescription directly to your preferred pharmacy for you to collect from there. Alternatively you can collect your paper prescription from us in person.

Medication reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

Prescriptions out of hours

If you run out of your medication when we are closed and need some urgently, contact your local pharmacy. They may be able to give you an emergency supply. Alternatively call NHS 111 for advice.

Late opening pharmacies

Details of local pharmacies can be found here:

Pharmacies near Robertsbridge

Pharmacies near Battle

Medication queries

NHS.uk have a useful A-Z of medications and FAQ for common medication queries. If you have additional questions or queries about ordering your medication, please contact our Dispensary Team on our usual number 01580 880790 option 2.

Prescriptions on holiday

If you run out of medicines while you are away from home, the following options are available to you:

  • Speak to a local pharmacy – they may be able to give you an emergency supply. If you have any packaging or repeat slips, take them with you. There may be a charge.
  • Visit a Walk In Centre or local GP – they will be able to give you a prescription for your medication.
  • Call NHS 111

Date published: 8th October, 2014
Date last updated: 9th July, 2024