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Prescriptions

You can order your repeat prescription online or by putting your request in the prescription box at Oldwood Surgery or Battle Health Centre. Please allow 48 hours for your prescription to be processed (or 72 hours from Battle Health Centre). We do not take telephone requests for repeat medication you can now email us your prescription requests at [email protected].

Our on-Site dispensary

We have an on-site dispensary at Oldwood Surgery and can dispense medication to patients that live over 1 mile from a pharmacy. This map shows the eligible locations. Prescriptions issued on the day of a consultation will normally be ready to take home within a few minutes of you being seen by the doctor. You can also request your repeat medication to be collected from Oldwood Surgery or Battle Health Centre.

Non-dispensing patients

If you live within 1 mile of a pharmacy, you are not eligible for us to dispense your medication. We can, however, send your prescription directly to your preferred pharmacy for you to collect from there. Alternatively you can collect your paper prescription from us in person.

Urgent requests

We ask that you request your prescription at least a week before you run out to give us plenty of time to process your request. We need at least 48 hours as a minimum, but ideally more. If you run out of your medication, we will endeavour to process it quicker, but this depends upon us having staff on site to process the request and a GP available to sign. Please contact our Dispensary Team.

Dispensary opening times

Monday        08:30 – 17:30
Tuesday        08:30 – 17:30
Wednesday  08:30 – 17:30
Thursday      08:30 – 17:30
Friday            08:30 – 17:00
Weekend      Closed

Prescriptions out of hours

If you run out of your medication when we are closed and need some urgently, contact your local pharmacy. They may be able to give you an emergency supply. Alternatively call NHS 111 for advice.

Late opening pharmacies

Details of local pharmacies can be found here:

Pharmacies near Robertsbridge

Pharmacies near Battle

Medication queries

NHS.uk have a useful A-Z of medications and FAQ for common medication queries. If you have additional questions or queries about ordering your medication, please contact our Dispensary Team on our usual number 01580 880790 option 2.

28 day prescribing – new 30th June 2020

We are committed to providing the best possible service for our patients, whilst supporting NHS resources. Therefore, in line with national NHS prescribing advice, we will be moving to a 28-day prescribing system. Over the next few months, prescriptions will be amended to 28-day supply per month. Find out more.

Prescribing Pre-Payment Certificate

If you know you’ll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription “season ticket”. A PPC covers all your NHS prescriptions, including NHS dental prescriptions, no matter how many items you need. For more information and to purchase a PPC, visit nhs.uk.

Useful FAQ

NHS.uk have a useful FAQ for common medication queries.

Prescriptions on holiday

If you run out of medicines while you are away from home, the following options are available to you:

  • Speak to a local pharmacy – they may be able to give you an emergency supply. If you have any packaging or repeat slips, take them with you. There may be a charge.
  • Visit a Walk In Centre or local GP – they will be able to give you a prescription for your medication.
  • Call NHS 111

B12 Switch to Oral Medication – new 31/3/20

In view of the current COVID pandemic, the practice has made the decision to move everyone receiving B12 injections to oral B12 tablets. Due to the number of patients involved we cannot contact everyone individually but we have put together some common questions and answers for you which should address any concerns you may have.

Pharmacy2U

Pharmacy2U have direct mailed leaflets to all households in the area. This is not a direct communication from the NHS and you do not have to sign up. Pharmacy2U are a remote pharmacy business registered in Leeds. All your pharmacy needs are met by our dispensary or your local pharmacy who can also advise you in an emergency. If you have signed up and wish to cancel, tell us or your pharmacy and we can do this for you.