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Hospital ‘patient knows best’ communication

Hospitals are now encouraging patients to use the ‘patient knows best’ feature on the NHS App to receive their hospital letters and results. This means you get the information immediately rather than waiting for it in the post. The GPs are not able to sign up for this service so they still have to wait a few days for the notification to arrive. Please be aware of this and wait a few days before contacting us to enquire about actions.